Return And Exchange Policies
At Farar Scents, customer satisfaction is important to us. We carefully inspect and pack every order to ensure it reaches you in perfect condition. Due to the nature of fragrances, we follow a strict exchange-only policy.
Exchange Policy (No Refunds)
We do not offer refunds under any circumstances.
Products are eligible for exchange only, subject to the conditions below.
Eligible for Exchange If:
The product is unused, unopened, and in original packaging
The exchange request is made within 7 days of delivery
The product was damaged, defective, or incorrect at the time of delivery
Not Eligible for Exchange If:
The product has been used, opened, or tampered with
The request is made after 7 days of delivery
The issue is based on personal preference (e.g., scent choice, longevity, intensity)
The product was purchased during sale or promotional offers (unless damaged)
Exchange Process
Contact us within 7 days of receiving your order
Share your order number and clear images/video of the product
Once approved, we will arrange an exchange for the same or another product of equal value
If there is a price difference, the customer must pay the difference (if higher) or adjust with another product (if lower).
Shipping Costs
Exchange shipping costs are borne by the customer, unless the product is defective or incorrect due to our error.
No Refund Policy
Once an order is placed and delivered, no refunds will be issued
This includes prepaid, COD, and promotional purchases
Final Note
By placing an order on Farar Scents, you agree to this Return & Exchange Policy.
We encourage customers to read product descriptions carefully before purchasing.
For any questions, feel free to contact our support team — we’re always happy to help